HVACRedu.net Blog

Workforce Development Online for the HVACR Industry

HVACRedu.net & Rocky Mountain Education Center Introduce the Facilities Engineering Technician Program

By Patricia Leiser

logos of Red Rocks Comm. Coll, FET, Rocky Mtn Education Ctr

On May 28th, 2015 Chris Compton, CEO of HVACRedu.net, and Ed Hegwood of Rocky Mountain Education Center (RMEC) presented the new Facilities Engineering Technician program in Washington, DC at the Department of Energy Better Buildings Summit.  All the government agencies were in attendance and the program was a big hit!

Technician next to panelFor the past 2 ½ years RMEC has been working with HVACRedu.net to design and implement an FET (Facilities Engineering Technician) program that meets the needs specified by the DOE Building Operations Professional.  This program has been packaged to be used worldwide by community colleges and employers for the entry level and existing workforces.

There are two components:  an online classroom and a hands-on competency section.  Both are equally rigorous and combine to fulfill all aspects of a competency based workforce education model.  Each of the two components is priced separately to allow the client to customize their program.  There is nothing else like it.

  1. The Online campus is both richly academic and accessible 24/7 asynchronously. Students enroll for one year at a time (the equivalent of 160 online instructional hours) and have access to Student Services, Technical Support, and Online Faculty to guide and respond to their individual online learning needs.  Students move through the online FET program one learning module at a time with an exam at the end of each module. The program is flexible, employer directed and can be site specific.
  1. The facility client chooses whether to have students perform the demonstration of competency at their facility or at the Red Rocks Community College (RRCC) HVAC Lab in Lakewood, Colorado. If they choose their own facility, senior facilities personnel must be vetted in the competency verification process by RRCC staff, or RRCC staff can conduct the session(s).  The facility client also chooses if they want multiple competency sessions throughout the program or a single event at the end of the program.  The ratio is approximately 10 – 12 hours of online course work coupled with 1 hour of hands-on lab instruction.

The FET Program is structured for 4 – 6 years of ongoing on-the-job and online education and training.  Students learn and work at the same time.  Employers cultivate a highly skilled workforce.

  • The first year includes 106 hours of Common Core and 54 hours selected from a specific track:
    • Common Core: Trade Math, Basic Hand & Power Tools, Work Habits, Customer Service Skills, Safety, Building Science Intro, and Intro to Blueprints.
    • Tracks: HVAC, Water Heating, Boilers, Plumbing, Electrical, or Building Automation.
  • The second year includes 160 hours of online instruction continuing in the selected track and recommended studies by the FET employer to cover specific areas that are of importance to the particular facility served.
  • The third year includes 160 hours that complete the specific track two people at a laptopselected, and additional course work identified by the employer.
  • The fourth through sixth years are customized to meet the specific needs of the FET employer, up to 160 hours of online instruction.

Chris and Ed have been working long and hard to bring this program to you and they would love to visit with your Facilities Director to explore how this program can be customized to exceed your educational expectations.

CLICK This Link to view the FET Program – RMEC Facilities Engineer Technician (FET) Program Powered by HVARedu.net

CLICK this link for a copy of the DOE Building Operations Professional: https://www4.eere.energy.gov/workforce/sites/default/files/DOE_BB_Fact_Sheet_NIBS_Workforce_v9.pdf

HVACRedu.net, founded in 2000, provides consulting and online access to complete, comprehensive, and growing online educational programs, recognized by the leading experts in the Heating, Ventilation, Air Conditioning, Refrigeration, Building Performance industries and utility companies as the primary online education resource.  Asynchronous courses are available 24 hours a day, 365 days a year for the convenience of adult learners.  Skilled industry professionals maintain contact with each enrolled student.  Quality education, student success, and exceptional customer service are the primary objectives.

 Red Rocks Community College:  

  • Established in 1969, Red Rocks Community College delivers high-quality, affordable education programs leading to two-year degrees or professional certificates.
  • The college serves over 15,000 students per year online and at campus locations in Lakewood and Arvada.

RMEC/OSHA Training Institute: Ed.Hegwood@rrcc.edu

  • Rocky Mountain Education Center is an OSHA authorized Education Center serving Region VIII since 1992.
  • RMEC is a leader in many areas of technical education and certification training with courses offered in health and safety, water and storm water management, electrical code, renewable energy, energy efficiency and the Ready to Work Academy.  Over 95,000 students trained.
  • RMEC provides on-site/Customized Training worldwide that includes locations in Jordan and Saudi Arabia. CLICK HERE: Energy Efficiency Work Force Development


If you would like more information about this press release, please call Patricia Leiser at 888-655-4822 x1123 or email patricia@hvacredu.net

Earn NATE CEH’s Online: HVACRedu.net’s Customer Service and Sales Skills with Steve Coscia

HVACR professionals can now earn 9 continuing education hours toward Coscia in front of blackboardNATE recertification and improve their customer service skills at the same time. Steve Coscia, President of Coscia Communications, and author of numerous books on customer service, has recorded three of his presentations and partnered with HVACRedu.net to bring the course to you online.

“The NATE continuing education hours makes Coscia’s instruction more valuable,” says Bill Brown, Director at Brownson Technical School in Anaheim, California. “Our students have benefited from Coscia’s instruction for many years.”

This course enables professionals to improve service, maximize the first impression and cultivate repeat and referral business.

There are so many benefits to taking this course online:

  • You get an innovative solution based on proven results
  • Affordable learning at your convenience, with 24/7 availability
  • The comfort and focus of learning on your computer
  • Immediate implementation by technicians resulting in happier customers
  • and more referral business

Click on the course title below to sign up for just $29.95, and get started right away.

015 Customer Service and Sales Skills (9 hours/60days) Written by Steve Coscia, CSP- President of Coscia Communications www.coscia.com This course is a compilation of three essential lessons on customer service/sales soft skills created by the preeminent leader in soft skills education, Steve Coscia. It provides the soft skills basics for technicians who want to make a positive first impression and differentiate their service delivery. You will improve your communication skills and know how to deliver more proactive and helpful service. This video series includes real situations along with explanations for how to satisfy customers throughout. Non-credit exam questions are built into the lesson to engage the student and ensure content retention. This course is recognized for 9 hours of continuing education (CEHs) applicable to NATE recertification. This course is presented as three modules in flash video format.


Alumni Success Stories Contest

starburst with and the winner is textYou could win!
Send us your career success story and you could win one online course or review of your choice, and two HVAC Excellence Certification Exam Vouchers!
We hear about our successful students all the time, and we thought we should publish some of those stories for all the industry leaders to read.

How to Enter the Contest:
BEFORE July 13, 2015 — If you are one of HVACRedu.net’s alumni and would like to be showcased as one of our “Alumni Success Stories” you can choose to write your story or leave us a voice recording:

Email: Please email your success story to: alumni@hvacredu.net

Phone Message: You can leave a recorded story at 888-655-4822 x1003.

We would love to have your picture too, if you have one. Just email it to alumni@hvacredu.net. By submitting your entry to this email address or leaving your story on our phone, you are giving HVACRedu.net permission to publish your story and picture on our web site, or in our press release emails, or maybe in one of our marketing fliers or brochures.

Don’t worry about the spelling or English, we can fix that (with your input) before we publish. There is no minimum or maximum number of words or pages either. Just tell us your story in your own words, whatever it is, that shows how you put your online studies to work on the job.

Maybe you were promoted, maybe you did a great job, maybe you felt good about knowing what you were doing, maybe you saved your customer some money, maybe you knew how to follow proper safety procedures, or you might have a funny story to share. Whatever it is, we’d love to know how your online education has improved your workday and your life.

Contractors and employers are welcome to tell us stories about our students too. We can’t wait to hear what everyone has to say about our HVACRedu.net alumni!

We will award every story entry we select for publication the prize of one online course or review of your choice, and two HVAC Excellence Certification Exam vouchers.

It’s a win, win! So, take a few minutes and send us your story BEFORE July 13, 2015! We’re waiting at alumni@hvacredu.net or 888-655-4822 x1003.